Volkswagen Group of America (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Volkswagen Group of America – Black Or Frozen Rear View Camera Image/FMVSS 111
Affected models: Volkswagen Arteon, Volkswagen Atlas, Volkswagen Golf, Volkswagen Jetta, Volkswagen Tiguan
| Report Received Date | 20201118 |
| NHTSA ID | 20V716000 |
| Consequence Summary | A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash. |
| Corrective Action | Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC. |
| Recall Code | 91BB / 91BC |
| Potentially Affected | 32048 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=20V716000) |
What the owner should do?
You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.
If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.
More Volkswagen Group of America Recalls
Recalls in Europe: Car-Recalls.eu