Mercedes-Benz USA – Software Error May Cause Loss of Drive Power

Mercedes-Benz USA (MBUSA) is recalling certain 2023-2024 AMG GT 63 S E Performance 4-door coupe, 2025 AMG GLC 63 S E Performance, GLC 63 S E Performance Coupe, AMG GT 63 S E Performance, 2023-2025 AMG S 63 E Performance, and 2024-2025 AMG SL 63 S E Performance vehicles with a hybrid powertrain. A software error may cause the high-voltage starter alternator control unit to fail, causing a loss of drive power.


Affected models: , , ,

Report Received Date 20250228
NHTSA ID 25V129000
Consequence Summary A loss of drive power increases the risk of a crash.
Corrective Action Dealers will update the high-voltage starter alternator control unit software, free of charge. Owner notification letters are expected to be mailed April 29, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall Code NR (Not Reported)
Potentially Affected 2943
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=25V129000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

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If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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