Mercedes-Benz USA – Software Error in Exit Warning System

Mercedes-Benz USA (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.


Affected models: , ,

Report Received Date 20230811
NHTSA ID 23V574000
Consequence Summary Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
Corrective Action Dealers will update the exit warning system software, free of charge. Owner notification letters are expected to be mailed October 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall Code NR (Not Reported)
Potentially Affected 880
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V574000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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