Mercedes-Benz USA (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA’s recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Mercedes-Benz USA – Roof Panel May Detach From Vehicle
Affected models: Mercedes-Benz C-Class, Mercedes-Benz CLA, Mercedes-Benz GLA, Mercedes-Benz GLC, Mercedes-Benz GLE, Mercedes-Benz S-Class
| Report Received Date | 20231215 |
| NHTSA ID | 23V854000 |
| Consequence Summary | A detached roof panel can become a road hazardeasing the risk of a crash. |
| Corrective Action | Dealers will replace the front panel, free of charge. Owner notification letters are expected to be mailed February 13, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197. |
| Recall Code | NR (Not Reported) |
| Potentially Affected | 2976 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V854000) |
What the owner should do?
You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.
If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.
More Mercedes-Benz USA Recalls
Recalls in Europe: Car-Recalls.eu