Mercedes-Benz USA (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
Mercedes-Benz USA – Roof Frame Absorbers May Detach
Affected models: Mercedes-Benz EQE
| Report Received Date | 20230804 |
| NHTSA ID | 23V555000 |
| Consequence Summary | In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury. |
| Corrective Action | Dealers will replace the absorbers, free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. |
| Recall Code | NR (Not Reported) |
| Potentially Affected | 10 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V555000) |
What the owner should do?
You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.
If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.
More Mercedes-Benz USA Recalls
Recalls in Europe: Car-Recalls.eu