Mercedes-Benz USA – Improperly Tightened Bolts on Dashboard

Mercedes-Benz USA (MBUSA) is recalling certain 2023 GLC 300 4MATIC vehicles. Certain dashboard area bolts may have been insufficiently tightened, potentially causing improper air bag deployment or parts separation during a crash. In addition, the 12-Volt electric auxiliary heater connections may be loose, possibly causing the electrical wiring to overheat.


Affected models:

Report Received Date 20240708
NHTSA ID 24V520000
Consequence Summary An improper air bag deployment increases the risk of injury in a crash. Overheated wiring can increase the risk of a fire.
Corrective Action Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters are expected to be mailed September 6, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.
Recall Code NR (Not Reported)
Potentially Affected 7
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=24V520000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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