Kia America – High-Voltage Battery Pack May Short-Circuit

Kia America (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.


Affected models:

Report Received Date 20230329
NHTSA ID 23V218000
Consequence Summary A battery electrical short-circuit increases the risk of a fire.
Corrective Action Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed May 26, 2023. A second notice will be sent once the final remedy is available, anticipated in August 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Recall Code SC267
Potentially Affected 2689
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V218000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

More Recalls

Recalls in Europe: Car-Recalls.eu