General Motors (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
General Motors – Incorrect Software in Transmission Control Module
Affected models: Chevrolet Express, GMC Savana
Report Received Date | 20241107 |
NHTSA ID | 24V839000 |
Consequence Summary | Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash. |
Corrective Action | Dealers will update the transmission control module software calibration, free of charge. Owner notification letters are expected to be mailed December 23, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620. |
Recall Code | N242471620 |
Potentially Affected | 77824 |
Fire Risk When Parked | No |
Do Not Drive | No |
Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=24V839000) |
What the owner should do?
You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.
If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.
More General Motors Recalls
Recalls in Europe: Car-Recalls.eu