Ford Motor Company – Rearview Camera Image May Freeze

Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse.


Affected models:

Report Received Date 20240913
NHTSA ID 24V684000
Consequence Summary An inoperative rearview camera display can reduce the driver's rear visibilityeasing the risk of a crash.
Corrective Action Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters are expected to be mailed September 30, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.
Recall Code 24S59
Potentially Affected 144516
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=24V684000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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