Ford Motor Company – High Voltage Battery Contactor May Overheat

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.


Affected models:

Report Received Date 20231013
NHTSA ID 23V687000
Consequence Summary An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Corrective Action Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters are expected to be mailed October 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Recall Code 23S56
Potentially Affected 34762
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V687000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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