Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Ford Motor Company – Exterior A-Pillar Trim May Detach
Affected models: Ford Explorer
| Report Received Date | 20240119 |
| NHTSA ID | 24V031000 |
| Consequence Summary | A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash. |
| Corrective Action | Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 13, 2024. Second letters will be mailed once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02. |
| Recall Code | 24S02 |
| Potentially Affected | 1889110 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=24V031000) |
What the owner should do?
You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.
If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.
More Ford Motor Company Recalls
Recalls in Europe: Car-Recalls.eu