Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”
Ford Motor Company – Instrument Panel may Fail to Illuminate/FMVSS 101
Affected models: Ford Escape, Ford F-250, Ford F-350, Ford F-450, Ford F-550
Report Received Date | 20230721 |
NHTSA ID | 23V506000 |
Consequence Summary | An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash. |
Corrective Action | Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters are expected to be mailed August 14, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25. |
Recall Code | 23C25 |
Potentially Affected | 38695 |
Fire Risk When Parked | No |
Do Not Drive | No |
Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V506000) |
What the owner should do?
You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.
![Check recalls by VIN](/img/vin-code-check.jpg)
If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.
More Ford Motor Company Recalls
Recalls in Europe: Car-Recalls.eu