Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift’s outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, “Platform Lift Systems” and 404, “Platform Lift Installations.”
Volvo Bus Corporation – Wheelchair Lift Outer Barrier May Fail/FMVSS 403
| Report Received Date | 08/02/2021 |
| NHTSA ID | 21V597000 |
| Consequence Summary | In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant. |
| Corrective Action | Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046. |
| Recall Code | SR21-84 |
| Potentially Affected | 266 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=21V597000) |
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