Volkswagen Group of America (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant’s head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, “Head Restraints.”
Volkswagen Group of America – Incorrect Head Restraints Installed/FMVSS 202a
| Report Received Date | 04/28/2017 |
| NHTSA ID | 17V287000 |
| Consequence Summary | If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury. |
| Corrective Action | Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5. |
| Recall Code | 72G5 |
| Potentially Affected | 23 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=17V287000) |
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