Volkswagen Group of America – Ignition Switch May Fail

Volkswagen Group of America (Volkswagen) is recalling certain 2019-2020 Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Affected models:

Report Received Date 20230830
NHTSA ID 23V604000
Consequence Summary Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Corrective Action Dealers will replace the ignition switch, free of charge. Owner notification letters are expected to be mailed October 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Recall Code 28H7
Potentially Affected 47651
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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