Toyota Motor Engineering & Manufacturing – Head Rests May Be Inadvertently Removed/FMVSS 202

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, “Head Restraints.”

Affected models: , ,

Report Received Date 20240627
NHTSA ID 24V482000
Consequence Summary A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Corrective Action Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner notification letters are expected to be mailed July 27, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Recall Code 24LB06, 24LA06
Potentially Affected 11418
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=24V482000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.