Sutphen Corporation – Wireless Controller Sleep Mode Disabled

Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller’s sleep mode is disabled, and results in the batteries discharging faster than normal.


Report Received Date 06/02/2021
NHTSA ID 21V412000
Consequence Summary Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
Corrective Action Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Recall Code NR (Not Reported)
Potentially Affected 8
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=21V412000)

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