Subaru of America (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with “high” grade and “mid” grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Subaru of America – Rearview Camera may Shut Down/FMVSS 111
Affected models: Subaru Legacy, Subaru Outback
| Report Received Date | 20201210 |
| NHTSA ID | 20V766000 |
| Consequence Summary | The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash. |
| Corrective Action | Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20. |
| Recall Code | WRH-20 |
| Potentially Affected | 7741 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=20V766000) |
What the owner should do?
You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.
If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.
More Subaru of America Recalls
Recalls in Europe: Car-Recalls.eu