Proterra Operating Company – Software May Allow Rear Door To Open Unexpectely

Proterra (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.


Report Received Date 04/19/2021
NHTSA ID 21V268000
Consequence Summary The rear door may open without the driver's awareness, increasing the risk of injury.
Corrective Action Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
Recall Code SC-21-085
Potentially Affected 12
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=21V268000)