Polestar Automotive USA – Rearview Camera Image May Not Display/FMVSS 111

Polestar Automotive USA (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”


Affected models:

Report Received Date 20240626
NHTSA ID 24V477000
Consequence Summary A rearview camera image that does not display decreases the driver's visibilityeasing the risk of a crash.
Corrective Action Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters are expected to be mailed August 15, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Recall Code RP1016
Potentially Affected 25825
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=24V477000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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