Mercedes-Benz USA – Transmission Control Unit Software May Cause Stall

Mercedes-Benz USA (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Affected models: ,

Report Received Date 20240216
NHTSA ID 24V118000
Consequence Summary An engine stall increases the risk of a crash.
Corrective Action Dealers will update the transmission control unit software, free of charge. Owner notification letters are expected to be mailed April 16, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall Code NR (Not Reported)
Potentially Affected 105071
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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