Mercedes-Benz USA (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA’s recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.”
Mercedes-Benz USA – Rearview Camera Image May Not Display/FMVSS 111
Affected models: Mercedes-Benz A-Class, Mercedes-Benz AMG GT, Mercedes-Benz CLA, Mercedes-Benz CLS, Mercedes-Benz E-Class, Mercedes-Benz GLA, Mercedes-Benz GLB, Mercedes-Benz GLC, Mercedes-Benz GLE, Mercedes-Benz GLS
Report Received Date | 20210514 |
NHTSA ID | 21V354000 |
Consequence Summary | A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury. |
Corrective Action | The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012. |
Recall Code | 2021050012 |
Potentially Affected | 343191 |
Fire Risk When Parked | No |
Do Not Drive | No |
Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=21V354000) |
What the owner should do?
You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.
![Check recalls by VIN](/img/vin-code-check.jpg)
If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
More Mercedes-Benz USA Recalls
Recalls in Europe: Car-Recalls.eu