Mercedes-Benz USA – Rear Door Window Trim May Detach

Mercedes-Benz USA. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

Affected models: ,

Report Received Date 20191004
NHTSA ID 19V709000
Consequence Summary The detached trim can become a road hazard, increasing the risk of a crash.
Corrective Action MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
Recall Code 2019100011
Potentially Affected 13799
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

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If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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