Mercedes-Benz USA – Inaccurate Vehicle Location for Emergency Services

Mercedes-Benz USA. (MBUSA) is recalling certain 2020 AMG GT vehicles. The emergency call system (eCall) communication module may be missing the wiring harness ground line, which may cause the system to relay an inaccurate vehicle location, and restrict the ability to communicate verbally with the call center.

Affected models: Mercedes-Benz AMG GT

Report Received Date	20200421
NHTSA ID	20V227000
Consequence Summary	An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.
Corrective Action	MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.
Recall Code	2020060010
Potentially Affected	149
Fire Risk When Parked	No
Do Not Drive	No
Recall Link	Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=20V227000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.

More Mercedes-Benz USA Recalls

Recalls in Europe: Car-Recalls.eu