Mercedes-Benz USA – Improperly Secured Windows May Detach

Mercedes-Benz USA (MBUSA) is recalling certain 2024 GLC 300 vehicles. The front, rear, and fixed side windows may not be properly secured and can detach. In addition, the front air bags may not be properly supported by the windshield during deployment.


Affected models:

Report Received Date 20231103
NHTSA ID 23V741000
Consequence Summary Detached windows may cause a road hazard and increase the risk of a crash or injury. Improperly supported air bags can increase the risk of injury during a crash.
Corrective Action Dealers will inspect and replace the front, rear, and fixed side windows, as necessary, free of charge. Owner notification letters are expected to be mailed January 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110003.
Recall Code 2023110003
Potentially Affected 7
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V741000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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