Mercedes-Benz USA – Front Tow Eye May Detach During Towing

Mercedes-Benz USA (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.


Affected models:

Report Received Date 20230911
NHTSA ID 23V629000
Consequence Summary A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.
Corrective Action Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters are expected to be mailed November 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall Code NR (Not Reported)
Potentially Affected 11853
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V629000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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