Mercedes-Benz USA – Active Driving System may not Detect Hands Off

Mercedes-Benz USA. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver’s hands not being on the steering wheel for a prolonged period of time.


Report Received Date 12/19/2018
NHTSA ID 18V910000
Consequence Summary If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
Corrective Action Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.
Recall Code 2019040024
Potentially Affected 6200
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=18V910000)

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