Mack Trucks – Loss of Steering and Drive Power

Mack Trucks (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.

Report Received Date 06/04/2024
NHTSA ID 24V399000
Consequence Summary A sudden loss of steering control and drive power increases the risk of a crash.
Corrective Action Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters are expected to be mailed August 2, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Recall Code SC0464
Potentially Affected 24
Fire Risk When Parked No
Do Not Drive Yes
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=24V399000)

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