Jayco (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator’s Manual may not contain the correct information about how the automatic parking function (“Auto-P”) operates.
Jayco – Incorrect Auto-P Information in Operator’s Manual
| Report Received Date | 06/05/2020 |
| NHTSA ID | 20V327000 |
| Consequence Summary | If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash. |
| Corrective Action | Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge. |
| Recall Code | NR (Not Reported) |
| Potentially Affected | 666 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=20V327000) |
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