Heartland Recreational Vehicles – Quad Entry Step Rivet Failure

Heartland Recreational Vehicles (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.


Report Received Date 04/03/2015
NHTSA ID 15V198000
Consequence Summary If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Corrective Action Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
Recall Code 99-01-20
Potentially Affected 1691
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=15V198000)