General Motors – Blank Instrument Panel Display

General Motors (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Affected models: Buick Encore, Buick Envista, Chevrolet Trax

Report Received Date	20231106
NHTSA ID	23V744000
Consequence Summary	A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Corrective Action	The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed December 22, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Recall Code	A232424320
Potentially Affected	60154
Fire Risk When Parked	No
Do Not Drive	No
Recall Link	Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V744000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.

More General Motors Recalls

Recalls in Europe: Car-Recalls.eu