Ford Motor Company – Vehicle Rollaway from Driveshaft Disconnect

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Affected models:

Report Received Date 20231006
NHTSA ID 23V675000
Consequence Summary A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
Corrective Action Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters are expected to be mailed November 6, 2023. Owners may contact Ford customer service at 1-8669-436-7332. Ford's number for this recall is 23S55.
Recall Code 23S55
Potentially Affected 238364
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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