Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
Ford Motor Company – Software Error May Cause Loss of Drive Power
Affected models: Ford Explorer
| Report Received Date | 20250411 |
| NHTSA ID | 25V239000 |
| Consequence Summary | A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash. |
| Corrective Action | Dealers will update the powertrain control module software, free of charge. Owner notification letters are expected to be mailed May 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35. |
| Recall Code | 25S35 |
| Potentially Affected | 24655 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=25V239000) |
What the owner should do?
You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.
If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.
More Ford Motor Company Recalls
Recalls in Europe: Car-Recalls.eu