Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
Ford Motor Company – Replacement Steering Gears may Lock Steering
| Report Received Date | 01/06/2014 |
| NHTSA ID | 14E001000 |
| Consequence Summary | The inability to steer the vehicle increases the risk of a crash. |
| Corrective Action | Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14. |
| Recall Code | 13S14 |
| Potentially Affected | 300 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=14E001000) |
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