Ford Motor Company – Rearview Camera Image May Not Display/FMVSS 111

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

Affected models: Ford Explorer

Report Received Date	20240308
NHTSA ID	24V188000
Consequence Summary	A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicleeasing the risk of a crash.
Corrective Action	Dealers will replace the rearview camera, free of charge. Owner notification letters are expected to be mailed April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall number 20V-575.
Recall Code	20C19
Potentially Affected	1988
Fire Risk When Parked	No
Do Not Drive	No
Recall Link	Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=24V188000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.

More Ford Motor Company Recalls

Recalls in Europe: Car-Recalls.eu