Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Ford Motor Company – Rearview Camera Image May Not Display/FMVSS 111
Affected models: Ford Explorer
| Report Received Date | 20231013 |
| NHTSA ID | 23V686000 |
| Consequence Summary | A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash. |
| Corrective Action | Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters are expected to be mailed November 6, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31. |
| Recall Code | 23C31 |
| Potentially Affected | 2866 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V686000) |
What the owner should do?
You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.
If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.
This notification is purely informative for the vehicle type you have selected. As these deficiencies often relate to specific components (engine type, bodywork, equipment), the recall may not apply to all vehicles of this type. For more detailed information on possible recalls for your vehicle, please contact an authorised workshop.
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