Ferrara Fire Apparatus – False Activations of the Touchscreen display

Ferrara Fire Apparatus (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator’s knowledge causing accessories to turn on or off, affecting vehicle performance.


Report Received Date 07/20/2016
NHTSA ID 16V544000
Consequence Summary The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Corrective Action Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
Recall Code NR (Not Reported)
Potentially Affected 24
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=16V544000)

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