Daimler Vans USA (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator’s manual that may be inaccurate and/or incomplete.
Daimler Vans USA – Operator’s Manual Inaccurate and/or Incomplete
| Report Received Date | 12/08/2020 |
| NHTSA ID | 20V756000 |
| Consequence Summary | If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury. |
| Corrective Action | DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA. |
| Recall Code | VS3PRIDIBA |
| Potentially Affected | 9 |
| Fire Risk When Parked | No |
| Do Not Drive | No |
| Recall Link | Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=20V756000) |
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