Daimler Vans USA – Incorrect Operator’s Manual

Daimler Vans USA (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator’s manual that does not match the vehicle’s features and operating instructions.


Report Received Date 07/24/2019
NHTSA ID 19V545000
Consequence Summary The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Corrective Action DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Recall Code VS2BAFV
Potentially Affected 2
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=19V545000)

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