Daimler Vans USA – Incorrect Door Lever Prevents Door From Opening

Daimler Vans USA (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.


Report Received Date 10/24/2018
NHTSA ID 18V743000
Consequence Summary In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Corrective Action DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Recall Code NR (Not Reported)
Potentially Affected 76
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=18V743000)

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