Daimler Vans USA – Defective Memory Chip May Freeze Rearview Image

Daimler Vans USA (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.


Report Received Date 02/22/2022
NHTSA ID 22V099000
Consequence Summary A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Recall Code VS2RUEKAM
Potentially Affected 17093
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=22V099000)

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