Custom Truck And Body Works – Lighting and HVAC Display May Lock Up

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.


Report Received Date 06/01/2021
NHTSA ID 21V408000
Consequence Summary If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Corrective Action Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Recall Code NR (Not Reported)
Potentially Affected 990
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=21V408000)