Custom Fire Apparatus – Unintended Vehicle Movement from TCM Software

Custom Fire Apparatus (Custom Fire) is recalling certain 2023 MetroStar vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.


Report Received Date 05/04/2023
NHTSA ID 23V316000
Consequence Summary Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.
Corrective Action Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.
Recall Code 23V156
Potentially Affected 2
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=23V316000)

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