Chrysler (FCA US) – Stuck Transmission Clutch May Cause Loss of Drive

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Affected models:

Report Received Date 20190613
NHTSA ID 19V447000
Consequence Summary An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Corrective Action Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Recall Code V69
Potentially Affected 81615
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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