Chrysler (FCA US) – Bed Step May Unexpectedly Fail

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.


Affected models: ,

Report Received Date 20200409
NHTSA ID 20V207000
Consequence Summary A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Corrective Action Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Recall Code W24, W44
Potentially Affected 37580
Fire Risk When Parked No
Do Not Drive No
Recall Link Go to Recall (https://www.nhtsa.gov/recalls?nhtsaId=20V207000)

What the owner should do?

You can check if your specific car is affected by a recall by entering your Vehicle Identification Number (VIN) on the NHTSA website. The VIN is a unique code that identifies your vehicle and can be found on your car's registration, insurance documents, or near the base of the windshield on the driver's side.

Check recalls by VIN

If the recall involves your car, you should make immediate contact with a dealer or workshop that’s been officially authorised to perform repairs on behalf of the manufacturer and ask for the details.

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